Beyond Chatbots: The Power of Agentic AI In CX Automation

Customer experience (CX) is evolving from simple interactions to more fluid, outcome-driven engagements. While early CX automation leaned heavily on

5 May 2025 8:00 am

How 9AI Is Automating Workflows For Indian Enterprises

Whats next after OpenAI and DeepSeek? Now that these tech startups have hit the innovation sweet spot, the ChatGPT parent

29 Mar 2025 3:17 pm

Exclusive: Uber Follows Rapido, Rolls Out Zero Commission Model For Auto Drivers

Ride hailing service provider Uber has rolled out software-as-a-service (SaaS)-based zero commission model for auto drivers across India, over a

18 Feb 2025 3:52 pm

Spyne Bags $16 Mn To Build GenAI Suite For Automotive Dealers

Bengaluru-based automotive SaaS startup Spyne has secured $16 Mn (around INR 131 Cr) in a Series A funding round led

18 Feb 2025 10:01 am

Chennai Auto & Cab Drivers To Boycott Ola, Uber From February 1

Chennai is set to see a disruption in the citys ride-hailing services from today (February 1), as auto and cab

1 Feb 2025 9:57 am

MapmyIndia Partners Qualcomm To Fuel Make in India Automotive Solutions

Geotech giant MapmyIndia has partnered with US-based original equipment manufacturer Qualcomm Technologies to offer automotive connectivity solutions in India and

17 Jan 2025 2:48 pm